Customer Portal Login

Forgot Portal Login

Customer Portal Registration

  • 1
  • 2
  • 3
Fields marked with * are required

Reserve your dream home
with Agency Assist

We'll help you sell your current
home and even pay up to £3,000
towards your estate agent fees


Discover a superior
specification as standard

The smallest of details ensures
the biggest of differences where
it matters to you most

A happy couple A happy couple

A 10-Year NHBC Warranty for Your Jones Home

At Jones Homes, we know that investing in a new home is a monumental decision, and we want you to have total peace of mind when you do so.

When you choose to buy new with us, you’re not only embracing contemporary design and cutting-edge features, but you’re also benefiting from the NHBC (National House Building Council) Buildmark Warranty

Structural Integrity & Beyond

Thanks to the NHBC Buildmark, the structural integrity of our new homes is guaranteed for an extensive 10-year period from the completion date. Jones Homes will cover your first 2 years of homeownership, and then the NHBC Buildmark Warranty will provide extensive coverage* against major structural defects and weatherproofing failures for a further 8 years, giving you absolute peace of mind and protecting against any unforeseen issues that may arise.

Handing over keys

Comprehensive & Caring Coverage

The NHBC Buildmark Warranty goes the extra mile, offering comprehensive coverage that surpasses mere structural aspects. You’ll benefit from 2 years of fixtures and fittings protection, safeguarding you against any defects in materials or workmanship for crucial parts of the home like doors, windows, and electrical fixtures. Additionally, the warranty includes a 2-year emergency out-of-hours cover, providing immediate assistance during unexpected situations.

Dedicated Customer Support

At Jones Homes, we hold exceptional customer service at the heart of what we do, and the NHBC Buildmark Warranty strengthens this commitment even further. With access to the NHBC Resolution Service, our dedicated customer support team is always by your side, ready to address any queries or concerns that you may have about your new home or its warranty. We’ll be with you throughout your homeownership journey, making sure that you feel valued and supported every step of the way.

As a trusted NHBC builder, we take immense pride in our well-earned reputation for design excellence and construction quality, making us a preferred choice for homebuyers who are seeking the very best in the market. When you choose to buy new with Jones Homes, you’re not just buying a house; you’re investing in a lifetime of confidence and security. The comprehensive coverage of the NHBC Buildmark, combined with our unwavering commitment to exceptional customer support, sets us apart as a premier homebuilder. With Jones Homes, you can rest assured that your investment is in the safest hands: we build homes that truly stand the test of time.

Embrace the joy of homeownership with complete assurance.

Choose Jones Homes and experience the extraordinary difference of NHBC-backed quality.

For full and further information, please visit the NHBC website.

* What does the NHBC guarantee cover?
The NHBC Buildmark provides protection against particular problems with your property that relate to foundation and structure. Your policy document will more fully explain the parts of your home that are covered. Wear and tear, fire and smoke damage, and items and incidents that are covered by another type of insurance/warranty are not usually encompassed.